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case studies

examples of real instruction sets
Dry bag case study background

airbnb welcome kit

cards on mahogany wood support

problem

guests arrive at an unfamiliar rental and face a thermostat they've never seen before. too cold, too warm — they adjust blindly, overheat the space or waste energy. the host gets complaints. the next guest walks into the wrong temperature.

solution

one laminated card next to the thermostat — how to switch between heating and cooling, how to use the + and − buttons, and the ideal temperature range. every guest comfortable from day one, no messages to the host, no wasted energy.

Parts kit case study background

motorhome kit

set of cards attached with carabiner

problem

renter picks up a motorhome and immediately faces unlabeled compartments — where is the water inlet, where is the gas connection, where is the shore power socket. the handbook is in the glove box. nobody reads it. mistakes happen on the first night.

solution

three laminated cards hanging from a hook at the motorhome entrance door. each card shows the location of one system on the front — water, gas, shore power — and the step-by-step instructions for connecting it on the back. the guide is always at hand exactly when it's needed.

Tilt and turn window case study background

tilt & turn window

transparent rectangular sticker

problem

guests in hotels and short stay apartments struggle with unfamiliar tilt and turn windows. wrong handle position forces the frame, damages the mechanism or leaves the window unsecured overnight.

solution

one small transparent sticker on the window glass — three clear steps, three icons. horizontal to open, rotate up to tilt, rotate down to lock. every guest operates the window correctly from day one.

Fuel bottle preparation case study background

fuel bottle preparation

rectangular sticker with instructions

problem

the original instruction manual stays at home. at the campsite, with a cold stove and fading light, nobody remembers the exact sequence — how many pump strokes, whether to check for leaks before or after pressurizing, where the fill line is. one wrong step and the stove doesn't light, or worse.

solution

one weatherproof sticker applied directly on the fuel bottle — the full preparation sequence condensed into four numbered steps, always visible exactly where the action happens. fill to the line, insert pump, check for leaks, pressurize. the guide travels with the bottle, every time.

Drip coffee guide case study background

drip coffee guide

rectangular sticker with instructions

problem

guests face an unfamiliar drip coffee maker with no guidance. wrong water level, wrong filter, wrong amount of coffee — a bad cup or a confused guest before their day has even started.

solution

one sticker on the machine — three clear steps with simple icons. fill, add coffee, wait for ready light. perfect coffee every time, for every guest, in any language.

Dry bag guide case study background

dry bag guide

rectangular sticker with instructions

problem

user receives a dry bag — rented or new — with no guidance. incorrect closing causes leaks and damaged gear. a simple mistake with serious consequences.

solution

three clear steps with simple icons: roll top minimum three times, push sides in, clip buckles. bag sealed correctly every time, by anyone.

Departure checklist case study background

departure checklist

transparent sticker with warnings

problem

renters leave without completing essential checks — windows open, step deployed, gas on. small oversights cause expensive damage before the vehicle even reaches the road.

solution

one transparent sticker on the windshield, right in the driver's line of sight — four clear checks before every departure. every renter, every time, zero missed checks.

Towel policy case study background

towel policy

waterproof sticker for hotel and airbnb bathrooms

problem

guests don't know the towel policy — some leave towels on the floor expecting reuse, others hang them expecting a replacement. unnecessary laundry costs and confused housekeeping.

solution

one small waterproof sticker near the towel hook — two clear options, no ambiguity. guests signal their preference without leaving a note, every stay.

Wilderness survival guide case study background

survival guide

set of cards attached with carabiner

problem

when something goes wrong in the wilderness — a sudden storm, an injury, getting lost — panic sets in and clear thinking disappears. most people carry survival gear but freeze when they need to use it. knowledge learned months ago in a course evaporates exactly when it matters most.

solution

a set of 5 laminated cr80 cards clipped together on a carabiner, stored inside the backpack's inner pocket. waterproof, compact, always there. each card covers one critical survival topic — rescue, shelter, water, food, fire — with clear warnings and step-by-step instructions. when something goes wrong, you reach inside, unclip the relevant card, and follow the steps. no signal needed. no memory required.

Mountaineering checklist case study background

mountaineering checklist

set of cards attached with carabiner

problem

on expedition, mornings are rushed and not every client pays attention during the briefing — or notices the warning signs when they appear. verbal reminders fade fast. and guides can't repeat everything every day.

nutrition targets, weather indicators, escape routes, equipment checks — critical information that gets lost between the guesthouse and the trailhead.

solution

5 laminated cr80 cards + carabiner. every morning, tea on the table, cards beside it — a quiet 5-minute ritual before departure. no lecture. no phone. just the right questions at the right moment.

every set is fully customizable — guides adapt the content to their route, their group, and their style. different terrain, different warnings, different priorities. the format stays the same; the message is yours.

guides distribute the set on day one. clients use it independently every morning throughout the trek. at the end of a course, instructors hand it as a graduation reminder — training doesn't stop at the trailhead.

a daily tool on expedition. a souvenir worth keeping after.

Pellet stove instructions case study background

pellet stove instructions

orange card sticker

problem

mountain cabins are often rented or shared by guests who have never used a pellet stove before. the stove manual is rarely available, usually lost, or too technical to read quickly. arriving cold and tired after a day on the slopes, guests waste precious time figuring out how to start the heating — or worse, give up and stay cold all night.

solution

a 3-step instruction sticker on the front of the pellet stove. it shows the exact order of actions and — most importantly — how long each step takes, so the guest knows when to expect heat and doesn't give up waiting.

Motorhome dimensions case study background

motorhome dimensions

transparent rectangular sticker

problem

every motorhome has different dimensions. renters approach narrow roads, low bridges and tunnel entrances without knowing the exact height or length of the vehicle. the handbook is in the glove box — not useful when you're already moving.

solution

one transparent sticker on the windshield, always in view — vehicle length and height at a glance. each sticker is customized to the exact dimensions of the motorhome, so the driver always knows before it's too late.

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